Privacy Policy

To browse our website, as well as submit any information through our form(s) it is important that you read our privacy policy and terms of use in full.

This website is operated by the company:

SATGURU TRAVEL ET TOURS SERVICES LTDA
Address: Avenida Brig. Faria Lima, 1912 – Ground Floor - Store 122 - JARDIM PAULISTANO
CIDADE: SÃO PAULO
CEP: 01451-907
ESTATE: SP

That answers by e-mail: suporte.sp@satgurutravel.com.br and by phone: (11) 3097-8560.

For your information, and communication, your privacy is very important to us, and we understand how important it is to you. Our goal is to be as clear and open as possible about what we do and why we do it. We are committed to the online privacy of all our users. Our privacy policy informs you about the type of information we collect and process, what we do with it, what we do to keep your information secure, your rights and how to contact us.
The only personal information we will have is what you voluntarily provided to us.

What information we collect

In general, you can visit our website without telling us who you are or providing us with any personal information.
However, when you access and browse this site (including when you submit personal information to us through data fields on the site, such as a registration form or contact form, we may directly and indirectly collect and process certain information, including, but not limited to, the following:
Personal information (e.g. name, email, contact details, etc.). Details of visits to the site (e.g. your IP address, ISP name, browser type, pages visited, etc).). Other details, if necessary (e.g. required on an application form, Contact Us, etc.). We may also control how you use our website and use this information to target our advertising (please refer to our Cookie Policy for more information on the subject).

Use of information

The purpose for which we ask, process and store your personal information includes, but is not limited to:
• Directly provide any requested services, including answers to questions or complaints;
• Allowing third parties to process or manage information so that we can provide contact, information or the services requested;
• If you have consented, agreeing to these terms.
• Send requested business information.
• Contact you if we have news to share with you about our products and services;
• Share this information within our company.
• Share this information with external third parties for marketing analysis (where information about the case will only be shared for corresponding purposes and results will be returned anonymously and aggregated) or for behavioral segmentation (in which case the information will only be shared on aggregate and anonymous basis).
• Security, administrative and legal purposes;
• Except as set out above , we will not disclose, sell or rent your personal information to third parties unless you have consented to it or if we are required by law to do so. If you agree, but then change your mind, you can contact us and we will cease any such activity.
• If you register online for any of our services you may receive marketing communications (email or other), but at any time by contacting us, you may cancel any communication.

Information sharing

By accepting our Privacy Policy terms, we may share your information:
• Within our Company including all business divisions.
• With our third-party service providers conducting business operations on our behalf.
• To protect and defend the Company (including our Terms and Conditions).
• When required by law and/or government authorities.

Data Security and Retention

In our Company, information security is very important and we have taken various steps to ensure that your information is kept safe and protected from unauthorized access or disclosure, unlawful treatment, accidental loss, destruction and damage.
Your data is stored in a Host Data Center company, which has its own internal data control standards, and this data can be stored for as long as necessary in what the law requires, remembering that at any time you may be asked to delete it, just contact us requesting.
Your Rights
You have the following rights:
• The right to ask us to update and correct any incorrect personal information we have about you for free.
• The right to opt out receiving any marketing communications, to this just request us. Please refer to our Cookie Policy for information about your rights in relation to cookies.

Terms of Use

1 - Limits of liability. The use of this website is intended solely for informational and commercial purposes. Our Company shall not be liable for any problems and/or improper operation generated by the computer, server, or internet access provider. We reserve our right to, and at its discretion and without any obligation of prior notice, modify, disable access, or temporarily or permanently suspend the viewing of this website, or part thereof, or any information contained therein.
2 - Privacy Notice: The user has read and accepts the terms contained in our Privacy Policy as published on this website.
3 - Standard of conduct: The user recognizes that with the use of this site he is subjected to all applicable rules and regulations. Agree, in particular, not to send, attach or otherwise transmit to this site any material other than:(i). illegitimate, abusive, threatening, obscene, offensive or defamatory;(ii) harmful to intellectual property rights, privacy, or any other third party right;(iii) relating to any type of virus, Trojan horses, etc.

Cookie Policy and Other Data Collection Technologies

The Services and/or Products may make the use of cookies, and users are responsible for configuring their Internet browser or Application if they wish to block them. In this case, some features of the Services and/or Products may be limited. Other technologies may be used to obtain browsing data by the USER, however, always respecting the terms of this policy and the user's options regarding its collection and storage.

By browsing the website do Cookies collect my personal data?
Cookie technology does not collect information that allows you to be personally identifiable. It can be used to identify you as a single but anonymous visitor to a website.

Can I refuse Cookies?

You can refuse to accept some or all of the cookies by simply activating your browser settings that allows you to do this.
You need to be aware that although if you delete all cookies you may not be able to access certain parts of our website and we may think that you have never visited us before and therefore serve you with our Cookie Notice again.

Google Analytics

This site also uses Google Analytics, an analytics service provided by Google, Inc. ( "Google"). Google Analytics uses cookies to help you analyze website navigation.

General Provisions

These Terms of Use do not generate any partnership, franchise or employment relationship agreement between our company and the User. The User expresses knowledge that we are not responsible for any damage, injury or loss in the User's equipment caused by failures in the system, server or internet arising from third party conduct.
We are also not responsible for any viruses that may attack the User's equipment as a result of access, use or browsing the website; or as a result of the transfer of data, files, images, texts/audio or attachments sent by emails. Eventually, the system may not be available for technical reasons or internet failures, or for any other fortuitous event or force unrelated to our control. As a result, the User may not assign our company any liability or claim compensation due to losses resulting from technical difficulties or failures in the systems or the Internet.
Our site may reference other sites on the network by submitting links, which does not mean that these sites are owned or operated by us. We are not responsible for the contents, practices and services offered on such websites. The presence of links to other sites does not imply a relationship of society, supervision, complicity or solidarity with these sites and their contents.

Changes to our Privacy policy and Cookies

Our Company may update this policy at any time, please check this page regularly.

How to contact us

Use the contact details provided (email, phone or mail) on our website in the contacts session if you wish to exercise any of your rights or if you have any other questions related to the use of your information.
Applicable Law and Jurisdiction
This Privacy Policy will be interpreted in accordance with Brazilian legislation, in the Portuguese language, and the Forum of the District of São Paulo in the State of São Paulo is elected to resolve any dispute, question or supervenient doubt, with express resignation of any other, however privileged it may be.